Welcome to EntroppicAI (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services and website at entroppicai.com.

1. Information We Collect

We collect the following types of information directly from you:

User Inputs and Conversations — Any text or data you provide when interacting with our AI tools or services.

Contact Information — Such as your name, email address, and phone number when you contact us or register.

Payment Information — Details required to process payments for services.

Usage Data — Technical information such as browser type, IP address, and device information (if collected through third-party tools).

2. How We Collect Data

We collect information directly from users when they:

Use our website or AI tools

Contact us via email or forms

Make a purchase or subscribe to our services

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and operate our AI and automation services

To improve and enhance our AI systems and user experience

To communicate with you and provide customer support

For marketing and promotional communications (you may opt out at any time)

To comply with applicable laws and regulations

4. Third-Party Services

We work with trusted third-party providers to help us operate our business efficiently. These include:

Go High Level – Customer relationship management and marketing automation

OpenAI – AI model services and processing of user inputs

Each provider has its own privacy policy governing how it handles personal data. We encourage you to review those policies for more information.

5. Data Retention

We retain personal data as long as your account remains active. Upon account deletion or a data deletion request, your information will be securely removed from our systems within a reasonable timeframe unless retention is required by law.

6. Your Rights

Under applicable privacy laws (including GDPR and CCPA), you have the right to:

Request deletion of your personal data

Opt out of marketing communications

Access or receive a copy of the personal information we hold about you

Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at [email protected].

7. Security

We take your privacy seriously and implement encryption and other technical safeguards to protect your personal information from unauthorized access, disclosure, or loss.

8. International Data Transfers

We do not share or transfer your personal data internationally.
All data is processed and stored within the jurisdictions of our service providers in compliance with applicable data protection laws.

9. AI Data Handling

While EntroppicAI itself does not use user data for training AI models, some data may be processed by OpenAI, which may use inputs to improve its own model performance in accordance with its Privacy Policy.
We ensure that all third-party AI processing is done securely and in compliance with applicable regulations.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on users.

11. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:

EntroppicAI
Han Stijkelplein, Den Haag
Email: [email protected]
Website: entroppicai.com

This Privacy Policy is compliant with:

General Data Protection Regulation (GDPR – EU)

California Consumer Privacy Act (CCPA)

Industry-standard best practices for AI and data privacy